We're excited to see you're interested in working with us!

Since our inception in 2012, The Chat Shop has grown to become the leading premium full-service conversational agency.

Our focus is on two things – customer experience and driving a return on investment.

From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.

With millions of conversations delivered, we’ve perfected our approach to customer experience.

We track customer satisfaction and resolution rates, not average handle time.

Are you ready to take it to the next level?

Before submitting an application, please check out our recruitment blog and our tips and tricks for a successful application. 

Connect with us to stay up to date on new openings.

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