Live Chat Team


About Our Team

As Live Chat Agents, we are a step above the rest. We're people oriented! We're personable, have a passion to succeed and super chatty (pun intended). We work diligently as a team to provide the absolute best customer service possible all while engaging with our customers via chat. We have big personalities, shine bright, and are the true MVPs. 

We don't just chat with our customers. We spend a lot of time chatting with each other. Our favorite chats can be found in our #random channel where everything from memes to pictures of our pets are shared! We have people from all walks of life and always welcome everyone with open arms. 

If you love interacting with people, learning and sharing your knowledge with others, come join the family!

Check Out Our Recruitment Process

*Please note when clicking "Connect," if you are chatting with one of our agents, your chat will be automatically disconnected. 

Thanks for your interest in working with us!

Currently, our live chat agent position has been paused. Once we have new schedules, we'll begin accepting applications again. 
Don't worry! We should have open schedules very soon. In the meantime, please be sure to check out our recruitment blog and our tips and tricks to a successful application. 
You can also click the connect button to submit your CV for review.

Do you have questions? We can help!

W4 5PY
W4 5PY London Directions

United Kingdom Team- Northern Ireland

BT1 Belfast Directions

United Kingdom Team- Scotland

FK21 Glasgow Directions

United States Team

9205 W Russell Rd
89148 Las Vegas Directions

Already working at The Chat Shop?

Let’s recruit together and find your next colleague.

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  • Austin
  • Barlin
  • Brittany
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  • Charisma
  • Ciarán
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  • Hayley

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