Since joining in early 2016, I've done it all here from chatting, to leading a team, to training agents. Now that I'm moving over to more of a quality assurance role, I can easily say that the flexibility to grow your skills and realise your potential is what I love most about working here.

When I'm not working, I love to relax with a good book or two...or three. If it's anything Stephen King or Terry Pratchett, I'm all over it.

Fun fact: I have tried and failed to get a ukulele to make a nice sound. I mean, it's not terrible, but I'm not joining an orchestra anytime soon. Catch me at the company's next scavenger hunt and see for yourself!