I started working at The Chat Shop as a live chat agent in 2015 and I've since crept my way up over the last few years! I became a team leader after a year of working here and managed a team of live chat agents, but I always had a massive interest in marketing and social media, so when the job for marketing executive came up I didn't hesitate to apply.
At The Chat Shop I'm essentially in charge of creating the content we put out into the world and making sure we are as active as possible online! I manage our social media accounts and make sure we're visible, as well coming up with marketing campaigns and working on our website.
In my spare time I like to keep the creative juices flowing! I write, play music, create videos, make as much art as time allows, and I also love reading historical nonfiction and fantasy novels (Ravenclaw life!). When I'm not being creative I love being out in nature and going to as many rock and metal gigs as possible.