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I make sure that The Chat Shop is as awesome as possible, from the people we hire to things they do for the clients we love. Our teams are a super high performing bunch that need a super inspiring environment to work in and a culture and ethos that they can believe in. With 90% of our guys working remotely, we need to make sure that every one of them feels part of the family and can completely engage in what we're doing, with the support they need to develop, and the tools they need to deliver a world class service. We've come a long way in a short time, and we're all set to continue that journey. We're here to make big things happen! In a nutshell, it's my job to make sure we do that. (I also keep the office beer fridge stocked and ensure it is promptly emptied again!)