Software Engineer (Fully Remote) - Croatia

If you're an experienced Software Engineer, with a passion for software solutions, a thirst for development and a drive for technological innovation, then this is the role for you!
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The Chat Shop - Taking conversation up a level.

Our expertise is built on years of experience. We’ve been at the forefront of the chat industry since 2012, during this time we’ve completed over 3 million chats across 20+ industries, including major global firms.

What sets us apart? Over the years we’ve constantly evolved our offering, helping our clients to drive ROI by developing innovative new solutions. From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.

Are you ready to take it to the next level?

If you're an experienced Software Engineer, with a passion for software solutions, a thirst for development and a drive for technological innovation, then this is the role for you!

Assisting The Chat Shop in delivering their vision for 2021 and beyond, you'll be supporting the company's infrastructure, acting as a main contact for internal technical queries and issues. You'll work closely with our Head of Technology, Thanos, to define and implement software utilised by the team using your programming language skills. Be prepared to analyse business requirements to determine technology developments that will keep The Chat Shop fresh and competitive.

*Please note that this role is remote, home-based - and we can only hire candidates who are willing to work within the following timezones: UTC-01:00, UTC, UTC+01:00, UTC+02:00, UTC+03:00, UTC+04:00*

About You

  • 2-3 years experience in technology with proven success in development, programming and engineering, using your deep knowledge of modern Javascript, to ensure quality and maintainability.
  • In-depth knowledge about our company goals, processes, service delivery and solutions
  • Passion for software development – enthusiasm for new technologies and their potential to make an impact.
  • Experience on implementing modern frontend solutions in ReactJS based on a distributed architecture.
  • Knowledge of technological trends to build strategy
  • Experience with deciding on design patterns, design consistency and everything involved in the process
  • Small business experience is ideal

This exciting opportunity calls for a true problem solver, who is transparent with their approach, outgoing, confident and resilient. We are looking for a motivated home-worker with good time management skills, who isn't afraid to challenge the status quo and look for ways to improve the way we do things. 


Please read this section very carefully, as applicants who do not meet the skill requirements will not be able to move forward with the application process. 

Required skills:

  • Strong knowledge of React, Typescript, Babel/Webpack or equivalents and building single page web applications.
  • Knowledge of GraphQL and 3rd party API integrations.
  • Automated testing (unit testing, behavioral testing) and CI/CD.
  • Familiar with version control systems (GIT preferred) and NPM ecosystem.
  • Fluent or Native English Speaking
  • Excellent verbal communication
  • Excellent written communication skills
  • Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively - working to tight deadlines and staying calm under pressure 
  • Cross-functional collaboration

Skills that are good to have (a plus if you have them!):

  • Experience with Node.js and Docker.
  • Experience with AI, ML and NLP techniques.
  • Experience with Wordpress or Webflow CMS.
  • Experience with NoSQL.
  • Experience with one of GCP, AWS or Azure infrastructure.
  • Familiar with microservice architecture and service monitoring.

Our tech stack:

  • Typescript (React.js, Node.js)
  • NoSQL (MongoDB , CouchDB)
  • Automated provisioning tools (Kubernetes)
  • CMS (Webflow, Wordpress)
  • Version Control (GitHub)
  • CI/CD (GitHub Actions, CircleCi)
  • Linux / Mac OS - command line.
  • Cloud (GCP, AWS, Azure)

This is a super exciting time for us at The Chat Shop, and we really look forward to expanding our team with the right people to help us continue to serve our existing and potential clients with the gold star service they deserve.

If all of this sounds like you then get in touch!

Team Function: Technology Development
Reports to: Head of Technology
Basic Salary Range: 25k-40k EUROS
Hours of Work: 40 hours a week (Monday-Friday)
Location: Homeworking- (UTC-01:00, UTC, UTC+01:00, UTC+02:00, UTC+03:00, UTC+04:00)

Additional information

  • Remote status

    Fully remote

Or, know someone who would be a perfect fit? Let them know!

People you might work with


10000 Zagreb Directions

Workplace & Culture

Here at The Chat Shop, we treat our employees as family! We love helping others and emphasize a company culture of togetherness no matter where you're located! 

We're a well established UK based company that has set out to change the way live chat occurs with a huge emphasis on engaging with our customers. That's what makes us ultimately different. In our opinion, being different makes us exceptional! From our Head Office staff to our Live Chat Agents, you'll find that we're chatty, personable, and above all caring! 

You can read more about our company culture here.

Already working at The Chat Shop?

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