Marketing Data Input Specialist - Fixed Term (UK, Remote)

Our ideal candidate is experienced in data-entry, across both Microsoft Excel and CRM systems. If you have experience in marketing administration, even better!
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The Chat Shop - Taking conversation up a level.

Since our inception in 2012, The Chat Shop has grown to become the leading premium full-service conversational agency.

Our focus is on two things – customer experience and driving a return on investment.

From billion-dollar PLCs to fast growth start-ups, we’ve supported the rapid growth of some of the biggest and best brands worldwide.

With millions of conversations delivered, we’ve perfected our approach to customer experience.

We track customer satisfaction and resolution rates, not average handle time.


Are you ready to take it to the next level?

If you have an eye for detail, a passion for accuracy and experience in handling large amounts of sensitive data - this may be the role for you.

Our ideal candidate is experienced in data-entry, across both Microsoft Excel and CRM systems. If you have experience in marketing administration even better! 

Working to support one of our key clients, you’ll be responsible for preparing a new CRM system for success - ensuring that the contacts acquired for marketing purposes are accurate and without duplication.

Our new Marketing Data Input Specialist will additionally assist in cleaning the CRM system, reporting, analytics and the handling of the lead management process.

*Please note that this role is remote, home based - UK only. We cannot accept applications from outside the UK*


 About You

Knowledge and experience:

  • Administrative and data entry experience essential 
  • Marketing admin experience ideal
  • CRM experience ideal  

Skills:

  • Ability to work under minimal supervision and problem solve independently
  • Ability to work with multi-cultural stakeholders
  • Very confident in Excel (with excel available on your home laptop/PC)
  • Ability to navigate CRM systems
  • Excellent attention to detail 
  • Excellent communication skills 
  • Excellent organisational and planning skills. Ability to prioritise, multi-task and manage your own time effectively as a homeworker- working to tight deadlines 

Attitude:

  • A self-motivated and disciplined home-worker with a great work ethic 
  • High level of integrity 
  • Tech-savvy and confident navigating new systems 
  • You love repetitive tasks!
  • You love a deadline and meet them with eagerness and determination
  • Professional, positive and full of joy!

 


Before submitting your application for review, please make sure you:

Please note that this is a temporary role, and will be under a fixed-term contract for 6 months from the start date. 

This is a super exciting time for us at The Chat Shop, and we really look forward to expanding our team with the right people to help us continue to serve our existing and potential clients with the gold star service they deserve.

If all of this sounds like you then get in touch!


Remuneration: £12.00 per hour with 28 days paid annual leave (pro-rata)

Hours of Work: Monday - Friday, 40 hours per week. (8 hours per day with some flexibility, but team member must be able to work from 9:30am GMT)

Contract Type: Temporary - Fixed Term (6 months from start date) 

Location: Homeworking (UK Based)

Please note we are a BYOD (Bring Your Own Device) company.

Additional information

  • Remote status

    Fully remote

Or, know someone who would be a perfect fit? Let them know!

United Kingdom Team - Manchester

M2 4NG Manchester Directions

Workplace & Culture

Here at The Chat Shop, we treat our employees as family! We love helping others and emphasize a company culture of togetherness no matter where you're located! 

We're a well established UK based company that has set out to change the way live chat occurs with a huge emphasis on engaging with our customers. That's what makes us ultimately different. In our opinion, being different makes us exceptional! From our Head Office staff to our Live Chat Agents, you'll find that we're chatty, personable, and above all caring! 

You can read more about our company culture here.

Already working at The Chat Shop?

Let’s recruit together and find your next colleague.

email
@thechatshop.com
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