Telephone Booking Team


About Our Team

As our business is growing, we’ve developed a new service offered to our clients. We’re very happy to introduce our new Telephone Booking Agent Department! 

This position is quite different from our Live Chat Agent role and allows our agents to speak with others via telephone. What makes it different from other roles?

At The Chat Shop, we focus on conversations that matter! Our Telephone Booking Agents are individuals who love to speak with others and focus on a high level of customer service while guiding customers through various processes. 

What's this position?

This role is a dedicated team position meaning that you will only work on one client. With that said, you'll be a contact point for customers who have placed their contact details into our client's system. You'll handle inbound and outbound calls, answer any questions they may have, and update notes/statuses in a back-end system. Finally, you'll follow up with customers to ensure they have completed all of the necessary steps to finish their files. 

We are so excited to offer this opportunity! This is such a fun position, and we're sure you'll love it!

More About This Role

Thanks for your interest in working with us!

Currently, our telephone booking team position has been paused. Once we have new schedules, we'll begin accepting applications again. 

Don't worry! We should have open schedules very soon. In the meantime, please be sure to check out our recruitment blog and our tips and tricks to a successful application. 
You can also click the connect button to submit your CV for review.


Connect with us to stay up to date on new openings.

W4 5PY
W4 5PY London Directions

United Kingdom Team- Northern Ireland

BT1 Belfast Directions

United Kingdom Team- Scotland

FK21 Glasgow Directions

United States Team

9205 W Russell Rd
89148 Las Vegas Directions

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